General Terms and Conditions
By transferring the invoice amount, you accept the "General Terms and Conditions" :
The following general terms and conditions apply to all legal transactions between clients, customers with
Stefanie Höppner Schleswiger Damm 270 22457 Hamburg
Legal transactions can be concluded in writing, by telephone, by e-mail, by fax, via the website or in person. The author of the GTC is Stefanie Höppner, hereinafter referred to as "I" .
Client, customer or consumer within the meaning of the following provisions is any legal person, more precisely, a corporation, institution or foundation under public law or a registered association, a GmbH, a AG or another legal entity under private law, depending on according to sponsorship.
The language available for the conclusion of the contract is German.
The law of the Federal Republic of Germany shall apply.
The version of these GTC valid at the time of the order shall apply.
The prices at the time of purchase apply. The prices are agreed individually and listed on the invoice.
The subject of the contract is the provision of individual training as listed on the homepage .
My offers on the Internet are non-binding and do not constitute a legally binding offer to conclude a contract
I am entitled to discontinue the services offered in whole or in part at any time.
You can contact me via the contact form on the homepage or by email to arrange a free, no-obligation preliminary meeting at . During this meeting, concerns and formalities will be discussed and we will clarify whether the topic is suitable for training and whether a collaboration is conceivable. You can let me know by e-mail or telephone, when you have decided on an offer.
I will send you the offer confirmation and invoice online. I will also ask you to send me an email to expressly confirming that you have read and accepted these terms and conditions and the privacy policy . The invoice will show the specific offer and the price including VAT. You will then transfer the invoice amount to my account specified on the invoice .
It may be possible to agree payment in installments; this must be discussed with you in advance and will be recorded in writing in the offer confirmation and invoice
The contract is concluded with the transfer of the fee to my account.
The contract begins when the transfer has been received in my account.
The duration of the training depends on what has been agreed. If a specific duration is not stipulated in the offer, the duration may be agreed as variable. In this case, the duration agreed in the invoice applies, which you accept by paying the invoice. Training sessions that are not canceled at least 24 hours in advance are forfeited. There is no make-up date. exceptions are illness-related reasons that require a doctor's certificate.
I need your e-mail address, your name and your address to carry out a training course or the group offers.
The privacy policy is part of these GTC.
By concluding the contract, you also consent to the collection, storage and processing of personal data and thereby declare that you have taken note of the privacy policy .
An exception to the right of withdrawal applies to digital content. By concluding the purchase contract through your bank transfer, you agree that you waive your right of withdrawal as soon as the training has begun.
You are responsible for your own physical and mental health at all times. I will provide you with suggestions for exercises and tasks and give you ideas. You decide for yourself at any time whether you want to follow the exercises, tasks and suggestions or whether they do not seem beneficial to you. If you give feedback that the exercises, tasks or suggestions do not seem beneficial, I will make alternative suggestions as far as possible. I cannot promise success and this is not owed.
The implementation of all exercises, tasks and suggestions is always in your hands.
By concluding a contract for an online offer, you agree to the use of the "virtual training room".
To use the "virtual consultation room", you need an internet connection and a computer or smartphone. You are responsible for the technical requirements and maintenance of the same.
I reserve the right to cancel a training course for important reasons. Any fees already paid to will be refunded immediately. If I have to cancel a training course for important reasons , I will refund the costs on a pro rata basis.
I undertake to maintain absolute confidentiality about the contents of during and after the training.
The client recognizes the copyright of Stefanie Höppner and her documents including content (online offers and associated documents, exercises, suggestions). No part of this documentation may be reproduced, processed, duplicated or published, even in part, without the written consent of Stefanie Höppner . The documents are intended for the client's personal use only and may not be passed on to third parties, even after the end of the collaboration. Use is only permitted for the purposes specified in these terms and conditions.
Contents and documents, as well as information and suggestions are carefully prepared and implemented according to the current state of knowledge
However, Stefanie Höppner assumes no liability for the accuracy, timeliness and completeness of the documents, exercises, feedback and suggestions. Stefanie Höppner assumes no liability for the utilization of the acquired knowledge. All opinions and information are exclusively for the information of the client/customer and do not constitute a liability obligation.
With the conclusion of the contract through the transfer of the fee, a service contract is concluded with these GTC as the contractual basis. The object of this contract is the provision of the agreed services, not the achievement of a specific result. Stefanie Höppner does not owe you a specific personal result. Success always lies solely with the client. I am not liable for any personal injury or damage to health caused by reading and/or using the exercises, tasks, suggestions and feedback. I am not liable for the failure of communication networks, for the functionality of data networks, servers or data lines and the homepage.
I am only liable for damages caused by me intentionally or through gross negligence.
The place of performance and jurisdiction is Hamburg. German law shall apply exclusively.
Should individual amendments or additions to these General Terms and Conditions of Business be agreed, this shall be done in writing by e-mail or letter. Should one or more of the above provisions be invalid, this shall not affect the validity of the remaining provisions of .
Hamburg, 02.02.2026
